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If you encounter errors during metadata upload, please check for the following issues:
  • Duplicate Column Names: All column headers must be unique. For example, do not include the same field (such as “Visit Date”) more than once. Duplicate headers will block uploads.
  • Datetime Format Requirements: Date fields must use ISO 8601 format (YYYY-MM-DD), unless otherwise specified. Spreadsheet editors (like Excel) often auto-format dates; double-check and reformat as needed. For best results, use Numbers or CSV tools that preserve formatting.
  • Character Limits: Text field values must not exceed 32 characters.
  • No Special Characters or Spaces in Field Labels: For custom fields, avoid all special characters and spaces in labels.
  • File Encoding: Save your metadata as UTF-8 encoded CSV to prevent issues with hidden or non-printable characters.

Error messages reference

Below are the specific error messages you may encounter and how to resolve them:

Label and uniqueness errors

ErrorResolution
Duplicate label detected: “label” conflicts with an existing metadata label.Rename the label so all metadata labels are unique.
Missing metadata label: Each metadata field must have a label name.Add a Metadata label and try again.
Invalid label: “label” cannot be empty or contain only spaces.Enter a meaningful metadata label.

System metadata errors

ErrorResolution
System metadata is read-only: “label” cannot be edited.Revert it to its original value. System metadata fields are protected and cannot be modified.

Metadata type errors

ErrorResolution
Metadata type mismatch: “label” expects type X, but the uploaded value is Y.Update the values or change the metadata label type to match.
Missing metadata type: Each metadata field must specify a type (e.g., text, decimal, datetime).Define the type and try again.

Template integrity errors

ErrorResolution
Template error detected: The metadata template appears to be corrupted or modified incorrectly.Download a fresh template and re-enter your metadata.
Invalid template format: This file does not match the required Cosmos-Hub metadata template.Download the latest template and upload it without modifying its structure.

Numeric value errors

ErrorResolution
Invalid Values: “label” must contain a numeric value.Remove non-numeric characters and try again.
Invalid number format: “label” expects a numeric value, but received “input”.Enter a valid number (e.g., 3, 3.14).

Date value errors

ErrorResolution
Invalid date: “label” must be a valid date.Use one of the supported date formats.
Invalid date format: “label” must be a valid date using a supported format.Use ISO 8601 format (YYYY-MM-DD) or another supported format.

Sample matching errors

ErrorResolution
No matching samples found: The sample IDs in your metadata file do not match any of the selected samples.Verify that sample names are spelled correctly and match existing sample IDs exactly.
If you have followed all of the above and continue to have issues, please contact support with your metadata file attached for further assistance.